TT Tunga Tessema
AI training for people and teams

AI training built around the work your team actually does.

Generic courses teach tools. This program starts with a survey of what each person does over and over, builds the curriculum from their answers, and ends with every participant using AI on their own real work.

Plan your training See how it works
From survey to shipped project
01 Survey What you repeat every day
02 Curriculum Built from your answers
03 Training Hands-on, on real tasks
04 Projects Automations people keep using
People leave with working tools, not just notes.
Why most AI training doesn't stick

People forget what they never apply.

One-size-fits-all content

A finance analyst, a recruiter and an operations lead repeat very different tasks. Generic examples don't map to anyone's actual day.

Demos instead of practice

Watching someone else use AI feels impressive. Back at their desk, people don't know where to start with their own work.

No clear rules

Without guidance on what data is safe to use and when to trust an output, people either avoid AI or use it in ways that create risk.

How it works

Every program starts with your team's real work.

STEP 1

Survey

Before any session, every participant answers a short survey: the tasks they repeat, how long each takes, the tools and data involved, and how comfortable they are with AI today.

STEP 2

Curriculum

The answers become a task inventory, and the curriculum is built from it. Examples, exercises and tools all come from your team's own workflows, matched to their starting level.

STEP 3

Training

Live, hands-on sessions where people work on their own tasks, not toy examples. Short concepts, then practice, with support between sessions.

STEP 4

Projects

Small projects run alongside every module, and the program ends with a capstone: each person or team implements an automation for one of their recurring tasks and presents the result.

The core skill

Teach people to see their own work differently.

Participants learn the same method we use in deployment work: look at each recurring task and decide which of four buckets it belongs in. Once people can do that, they keep finding new opportunities long after the training ends.

Delete Stop doing work that adds nothing.
Automate Use simple rules, templates and no-code tools.
AI assist Let AI read, draft, summarize and extract.
Human judgment Know when to check, decide and sign off.
What people learn

Typical modules, tailored every time.

Every curriculum is built from the survey, so the mix and depth change from team to team. These are the building blocks most programs draw from.

M1

How AI works, and where it fails

What models are good at, why they make mistakes, and how to check their work.

M2

Prompting for your own tasks

Writing instructions, examples and templates that produce reliable results on recurring work.

M3

Documents and data

Summarizing, extracting and analyzing information from files, spreadsheets and reports.

M4

Automating workflows

Connecting AI to the tools you already use so multi-step tasks run with less manual effort.

M5

Building simple assistants

Custom assistants and agents for team-specific work, for groups ready to go further.

M6

Safe and responsible use

What data is safe to use, privacy and compliance basics, and your organization's own policies.

Programs

For individuals and for whole teams.

INDIVIDUALS 6 weeks

1:1 coaching

For professionals who want to use AI in their own role. Same survey-first approach, with six weekly sessions built entirely around your tasks and one project you implement along the way.

Starting from $2,500
TEAMS 6 weeks

Team program

For teams of up to 12. The full program: survey of every participant, a custom curriculum, live hands-on sessions, projects throughout and a capstone where each team ships an automation for its own work.

Starting from $15,000 per team
LEADERSHIP Half day

Leadership workshop

For managers deciding where AI fits: how to spot high-return opportunities, set usage policies, and measure whether adoption is paying off.

Starting from $5,000
What your team walks away with

Skills, tools and a map of what's next.

Task inventory A clear picture of your team's recurring work, sorted into the four buckets.
Working projects Automations participants built themselves and keep using after the program.
Team playbook The prompts, templates and workflows that worked, written down for new hires.
Bigger opportunities A shortlist of the larger automations worth building properly, if you want help with them. See AI deployment →
Your lead instructor

An engineer who has taught for years.

I'm Tunga Tessema, Head of Product at a US healthcare company and an AI and data engineer. Before building products, I taught software engineering at Addis Ababa University, supported courses at Carnegie Mellon and taught web development to students in Atlanta. I design training the way I design software: from the user's real needs.

500+ University students taught in databases and software testing
2,700 Students in a course I coordinated across 5 campuses and 33 instructors
CMU MS in Information Technology and graduate teaching assistant
EN · FR Training delivered in English or French

Questions

Do participants need a technical background?

No. The survey tells us where each person starts, and the curriculum meets them there. Technical teams go deeper into automation and building assistants.

Which AI tools will we use?

The ones your organization already has or has approved. If you haven't chosen yet, we'll recommend options based on your work and your data requirements.

How is the training delivered?

Live online sessions scheduled in your time zone, with async support between sessions. In-person sessions can be arranged on request, with travel and accommodation covered by the client.

Can people practice on our real data safely?

Yes, within your policies. We agree up front which data and tools are approved, and projects use sample or anonymized data wherever sensitive information is involved.

Ready to train your team on its own work?

Book a 30-minute call. We'll talk through your team and goals, and we'll show you the survey your people would answer.

Plan your training or email highlight.software.design@gmail.com